Fordnatics List Archive

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Mail From: Shannon Shirk <(email redacted)>

>So at that point I demanded a meeting with the service manager, the
>writer, the chief mechanic, and the factory rep. The service person
>refused to grant the request and told me that," if I didn't like the F&*KING
>service to take the damn truck and get it out of this shop." (Hmmm...
>very professional.)
>
>I said how could I given that it's taken apart. So I sit with a rented GEO
>metro. At least it doesn't ping.

Just call the 800 service number and tell them that he told you to F* off.
My dad is a salesman for the local Ford dealer. Someone another
salesman sold a car to mailed in the survey card with a few bad
comments and as a result they weren't allowed to by any Mustang
convertables, Cobras, or F150 lightenings. It really bit them hard for just
one bad comment card. So your experiences should have come
consequences for the dealer from Ford.

Also, is the dealer paying for your rental car?

If the 800 number doesn't work, find out who the regional rep for Ford is
and contact them.

FWIW,
Shannon